Zyneth Music (Pty) Ltd. (“we”, “us”, or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our portal at: https://portal.zynethmusic.co.za/ (the “Portal”).

This policy is designed to comply with the Protection of Personal Information Act (POPIA) of South Africa.

Information We Collect

We collect information that you provide directly to us during the account registration, activation and/or administrative approval process:

• Identity Data: Full name, age, and username
• Contact Data: Physical address, Phone Number and email address.
• Financial Data: Banking information (account numbers, branch codes).
• User Content: Music, audio files, and text you upload to the Portal.
• Verification Documents: Identity Documents (ID, Passport, License, etc.), Proof of Address, Proof of Bank Account.

Purpose of Collection (Why We Need Your Data)

Under POPIA, we only collect and process personal information for specific, explicitly defined, and lawful purposes:

• To verify your identity and manage your account approval.
• To facilitate internal administrative operations.
• To process payments or royalties (if applicable to your specific agreement with us).
• To host and display your user-generated content on the Portal.

Consent and Processing

By applying for an account on the Portal or Accepting an Invitation to join the Portal, you provide your voluntary and informed consent for Zyneth Music (Pty) Ltd to process your personal information for the purposes mentioned above.

Non-Exploitation and Third Parties

We do not sell, rent, or trade your personal information for any commercial gain. We will only share your information with third parties in the following limited circumstances:

• Service Providers: Trusted technical partners who assist in hosting the Portal or managing our database (under strict confidentiality agreements).
• Legal Requirement:  When required by South African law or a court order.

Security of Your Information

We take the security of your data very seriously. We implement industry-standard technical and organizational measures to prevent unauthorized access, loss, or disclosure. This includes:

• Secure socket layer (SSL) encryption for data transmission.
• Restricted access to sensitive financial data within our organization.

Data Retention

We will only keep your personal information for as long as your account is active or as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law.

Your Rights Under POPIA

As a “Data Subject” in South Africa, you have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we update or correct inaccurate information.
• Objection: Object to the processing of your data for specific purposes.
• Deletion: Request that we delete your personal information (subject to legal retention requirements).

Use of Cookies

Our Portal may use “cookies” to enhance your user experience. You can choose to set your web browser to refuse cookies, though some parts of the Portal may not function properly as a result.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

Contacting Our Information Officer

If you have questions about this policy or wish to exercise your rights under POPIA, please contact our designated Information Officer:

Zyneth Music (Pty) Ltd.

Attn: Information Officer

Email: admin@zynethmusic.co.za